Please note that our Customer Service will be closed from December 27, 2019 to January 6, 2020 due to New Year’s holidays.

If you have contacted us by e-mail or Facebook, please be patient, we will process all the messages in the order of arrival and get back to you as soon as we return to the office on January 6, 2020.

Customer Support Holiday:

2019.12.27-2020.1.6

We will be also having a break from shipping our products from January 15, 2020 until February 3, 2020 due to the Chinese New Year.

Shipment stoppage:

2020.1.15-2020.2.3

We are sincerely sorry for the inconvenience, thank you for understanding.

If you have any questions, please feel free to contact us at info@prime1studio.co.jp.