Frequently asked questions about shipping to the U.S.

Frequently asked questions about shipping to the U.S.

US Customers
We would like to inform our U.S.-based customers that tariff impacts are currently ongoing due to recent changes in trade policies.
At our company, we are committed to minimizing any additional burden on our customers. To that end, we will continue to offer ECO shipping as a cost-effective delivery option whenever possible.
Please note that depending on future changes in tariff regulations, ECO shipping fees may be subject to adjustment. We appreciate your understanding and continued support.

For Customers in the USA ONLY. Starting April 23, 2025, we will resume shipping from China under the new U.S. tariffs. Here’s what to expect:

Fully Paid Orders*(On Hold) with ECO shipping
No extra charges at delivery. Import duties and taxes are covered by us.
Paid Orders (On Hold) with STD shipping
We recommend switching to ECO (we’ll refund the difference) to avoid import fees. If you stick with STD, please be aware that duties will likely apply.
Ongoing Orders still be being paid:
We plan to switch your shipping to ECO and will reach out to confirm. If you already chose ECO, no further action is needed at this point.
New Orders for Pre-Order items
Both ECO and STD shipping options are available. Rates and methods may change depending on global conditions at the time of release.
New Orders for In-Stock Items:
Only ECO shipping is available for now. Rates may fluctuate. STD is temporarily unavailable but could return later.
Does the NRD still apply under tariffs?
Yes, the Non-Refundable Deposit policy stays the same.
Can you hold my order until the tariffs are over?
We can hold your order for up to 3 months.