Prime 1 Studio Customer Service will be closed from May 1, 2020 to May 10, 2020 due to Japanese National Holidays "Golden Week".

If you have contacted us by e-mail or social media, please be patient, we will process all the messages in the order of arrival and get back to you as soon as we return to the office on May 11, 2020.

The shipping** will also be on break and will resume slowly on May 11, 2020.

**NOTE: The shipping cost will be increased due to the current worldwide situation, we sincerely apologize for the inconvenience and will let you know as soon we have further update.