Dear Fans and Collectors,
We want to begin by expressing our sincere gratitude for your interest in our product, MMDC-64/DX/DXS: JOHN CONSTANTINE (LEE BERMEJO) : 1/3SCALE.
Regrettably, we have encountered unforeseen circumstances that have necessitated a difficult decision regarding the production of MMDC-64/DX/DXS: JOHN CONSTANTINE (LEE BERMEJO) : 1/3SCALE. While we were eagerly looking forward to delivering this exceptional product to you, circumstances beyond our control have arisen, preventing us from proceeding with manufacturing as planned.
Please rest assured that this decision was not made lightly, and we deeply apologize for any inconvenience this may cause. We understand the anticipation and excitement that surrounds pre-orders, and we share your disappointment in having to take this step.
With this news, we will issue refunds for any deposits paid for this order as well as any Reward Points applied to this order’s payment. Furthermore, we will directly contact customers regarding additional point rewards as part of our effort to address the situation.
At Prime 1 Studio, we are committed to delivering products of the highest quality and ensuring that our customers have an exceptional experience. We acknowledge that this situation may lead to inquiries, and we remain dedicated to assisting you with any questions or concerns you may have. Our customer support team is available to provide assistance and address any issues.
Please see below as your reference for past canceled projects.
Once again, we apologize for any inconvenience this may cause and thank you for your understanding.
Prime 1 Studio
Customer Support Team