Obon Holiday Notice
We would like to notify all collectors and fans that Prime 1 Studio Customer Support will be closed from August 11, 2023, to August 16, 2023 due to Obon* Summer Holidays.
*Obon is a Japanese traditional festival that honors the spirits of one’s ancestors.
If you have contacted us via e-mail or Social Networking Services (SNS) platforms, please be patient, we will process all inquiries in order of arrival and get back to you as soon as we return to the office on August 17, 2023. The shipping fee will also be on hold and will resume slowly on August 17, 2023.
We apologize for the inconvenience, and we hope you will have a wonderful Summer Holidays.
Thank you for your understanding and please stay safe!
Prime 1 Studio Customer Support