Apr 26, 2024

Dear fans and collectors,

We wish to inform you all that Prime 1 Studio will be on holiday break from April 27th to May 6th for the duration of the Golden Week.

In light of this announcement, kindly note that our Customer Service and Support department will return to reply to your emails beginning from May 7th.

We will gradually resume operations and process all inquiries as well as messages on our SNS platforms accordingly.

Lastly, our shipping department will also be closed during this holiday period. As such, shipments of our orders will be temporarily suspended and will gradually resume from May 10th.

Thank you so much for your cooperation and understanding!

Hope you have a great spring vacation!

Prime 1 Studio Customer Support