Prime 1 Studio Customer Service will be closed from August 8, 2020 to August 16, 2020 due to Obon* Summer Holidays.

*Obon is a Japanese traditional festival that honors the spirits of one's ancestors.

If you have contacted us by e-mail or on our social media platform, please be patient, we will process all the messages in the order of arrival and get back to you as soon as we return to the office on August 17, 2020.

Thank you for your understanding.

Prime 1 Studio Customer Support