Search

Back To Top

Description-by-the-specified-commercial-transactions-law

Distributor name

Prime 1 Studio Co., Ltd

Representative

Representative Director and President: Rie Matsumoto

Location

1-20-12 Tateishi, 4F Taisho Building
Katsushika-Ku, Tokyo
124-0012
Japan

Contact

E-mail:info@prime1studio.co.jp

Sales price

The sale prices including taxes are described on the product detail page.

Required payment other than the price of goods

  • he delivery fee including the consumption tax and the prescribed shipping fee will be borne by the customer. The Company will add them to the price of goods in our invoice.
  • Import duties, value-added taxes, customs fees, etc. that will be imposed for overseas delivery will be borne by the recipient receiving the goods. The courier will charge the recipient at the delivery place.
  • For goods indicated with “Reservation”, reservation deposit will be charged at the time of your order. The reservation order will become effective upon the completion of your payment of reservation deposits.

Payment Method

  • (For overseas transaction) PayPal payment is available.
  • (For transaction in Japan) PayPal settlement and bank wire remittance are available.
  • In PayPal payment, monthly installment payment is available. In case of installment payment, when all payment is completed, the Company will start to prepare delivery of the goods.

Method of payment

PayPal settlement
  • The goods in stock will be settled to your PayPal account on the shipping date.
  • The reserved goods will settle to your PayPal account at the time as your order of the reserved goods. The balance excluding the amount of the reservation deposit will be settled on the shipping date.
Bank wire remittance
  • After the Company receives your order, it will inform you of the details of the bank wire remittance by e-mail. Please pay the full amount of the price of goods within 2 weeks after such order.

Delivery of goods

  • The goods in stock are usually delivered within 7 business days after the Company received your order.
  • The Company will inform you of the delivery date for the reserved goods by e-mail as soon as the delivery date is determined.

Withdraw of order for sales and purchase agreement

  • You may cancel the reserved goods if you send e-mail regarding cancellation of your order to info@prime1studio.co.jp within 24 hours after the effectiveness of reservation order. After such deadline, you may not cancel the order of reserved goods and the Company may not refund the reservation deposit for any reason, except cases where the Company will not be able to prepare the said goods.

Return and Exchange of Goods and Shipping Costs for Return and Exchange

Except for the following cases, the delivered good may be returned or exchanged due to its defect or initial malfunction by giving e-mail to the Company (e-mail address: info@prime1studio.co.jp) within 30 days after the receipt by the member who purchased goods or the recipient (collectively “the Recipient”). The Company will judge any defects or initial malfunction of the goods at its discretion.

  • (1) 31 days have elapsed after delivery of goods
  • (2) no e-mail has been sent to the Company regarding return or exchange within 30 days after the receipt by the Recipient.
  • (3) the goods were purchased via other websites or parties than the Company
  • (4) any other person or entity than the Recipient requests to return or exchange
  • (5) the Company received the request of return or exchange by shipping from any other areas than the delivery area/country at the time of purchase of goods
  • (6) the member registration has already been deleted
  • (7) damage, defect, breakdown, dirt, incomplete occurred due to the Recipient's responsibility after its receipt of goods
  • (8) breakage, dirt, incompleteness of packing material, package, carton box occurred in the course of return of the goods
  • (9) the Company judged no defects or initial malfunction of the goods
  • (10) any other cases when the Company judged as inappropriate

If you wish to return the goods due to your circumstances, you shall bear damage fees and round-trip shipping fees for return of the goods.