Precautions when Pre-Ordering

To Pre-Order, it is essential that you agree to the precautions. Please read the following precautions and make sure that you are fully aware of the procedures.

Individual specificity of the product

    • Please note the final product specifications may differ because each product is Handmade.
    • Since the product is still in the development stage, the Size (up to 10%) & Weight (up to 10kg) may be changed during the production stage.
    • Make sure you have sufficient space and capability to hold the statue weight before placing an order.
    • The full refund is not acceptable due to changes in product's Size or Weight.

About the reservation fee (PayPal settlement)

Items that have a description of the reservation fee are items that require an application fee at the time of booking.
Placing your order, the fee is made a payment and the order is confirmed.
The deposit will be settled at the same time as the reservation order. The remaining balance will be billed for monthly installments or deliveries. The reservation order will be finalized at the completion of the payment of the reservation.

About cancellation of reservation

If the product for you cannot be prepared due to some circumstances on our company after the reservation has been confirmed, the deposit fee will be refunded in full.
If you decide to cancel your reservation, we will not refund for any reason, depending on your request.
In addition, if we decide that the contents of the return or cancellation, depending on the following conditions, we may ask you to suspend or cancel your membership.

    • When we judge that cancellation, return, and Exchange are the resale of a commercial purpose.
    • When we determine that multiple accounts are in possession of the same person
    • When we judge that the number of cancellations, returns, exchanges, and quantities are significant.
    • If you cancel our limited products or sale items
    • When we determine that there is a danger that the business may interfere with the use of other products.

About the time when the product will be shipped

The date of shipment for the reservation product is described in "Product Completed" of the product page.
The time of arrival is estimated, and due to the convenience of our production, it may be a delay or a scheduling.

Please read the terms and conditions for more information.